Welcome to our FAQ section which we hope will answer most if not all of your questions. Please browse here and our Problems with the data section before getting in touch with any questions.
You can cancel any time from either within your paypal account under recurring payments. If you have a direct debit via GoCardless, you need to instruct your bank that holds the account. We update crime data and property prices every month usually in the first two weeks of every month, so please bear this in mind for when you want to cancel.
If you are not able to cancel your subscription plans then send us an email on email@example.com and we will sort it out for you, usually within 24 hours. Also, please bear in mind that when you do cancel, your access automatically becomes cancelled – so please don’t unsubscribe until you are sure you don’t want access any more.
Just use a different email or if you don’t have another one, ust email us on firstname.lastname@example.org and we will delete your old account on the system so you can resubscribe.